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Frequently Asked Questions (FAQ)


1. What dental services do you offer?

We provide a comprehensive range of dental treatments, including general dentistry, cosmetic dentistry, and dental implants. Our services also include routine check-ups, teeth whitening, root canals, emergency dental care and all other general and cosmetic dental care.


2. Are you accepting new NHS dental patients?

Yes, we are currently accepting new NHS dental patients. Please contact our practice to check availability and register as a new patient. We also offer private dental care options for those seeking more flexible treatment choices.


3. How much does NHS dental treatment cost?

NHS dental treatment is divided into three price bands in the UK. Band 1 covers basic examinations, Band 2 includes fillings, extractions, and more, while Band 3 covers complex procedures like crowns and dentures. You can find the latest NHS dental charges on the NHS website or our Prices page..


4. Do you offer private dental care?

Yes, we offer private dental care for those seeking more advanced treatments such as cosmetic dentistry (veneers, teeth whitening) and implantology. Private dental care also allows more flexibility with appointment scheduling and treatment options.


5. How often should I visit the dentist in the UK?

It is generally recommended to visit the dentist every six months for a routine check-up and dental hygiene treatment. However, your dentist may recommend more frequent visits depending on your individual oral health needs.


6. What should I do in a dental emergency?

In case of a dental emergency, such as severe toothache, a knocked-out tooth, or swelling, please contact our surgery immediately. We offer same-day emergency dental appointments to provide prompt care for urgent issues.


7. What are your payment options for private treatment?

We accept all major debit, credit cards, Apple and Google Pay.


8. How can I book an appointment online?

You can book an appointment online through our website at www.churchenddental.co.uk or Home page on this website. Simply fill in the appointment request form, and one of our team members will contact you to confirm your booking.


9. What should I expect during my first dental visit?

During your first visit, we will conduct a thorough dental examination, take any necessary X-rays, and discuss any concerns or treatment plans with you. If time allows, a scale and polish may also be performed.


10. Do you offer teeth whitening services?

Yes, we offer professional teeth whitening treatments that are safe, effective, and long-lasting. Our teeth whitening services are available both in-practice and through take-home kits.


11. How can I prevent gum disease?

To prevent gum disease, it is essential to maintain good oral hygiene by brushing twice daily, flossing regularly, and visiting your dentist for routine cleanings. Our dental hygienists can also provide professional treatment/advice to improve gum health.


12. Can I get dental implants at your practice?

Yes, we offer dental implants as a permanent solution for missing teeth. Dental implants are strong, durable, and designed to look and feel like natural teeth. Book a consultation to learn more about implant treatment.


13. What are your opening hours?

Our dental surgery is open Monday to Friday and Saturday Mornings. Please check our website for specific hours and holiday schedules.


14. What types of braces do you offer?

We offer both traditional metal braces and modern orthodontic solutions such as Invisalign. We can help you choose the best option based on your dental needs and preferences during your consultation.


15. How do I find your dental surgery?

Our dental surgery is conveniently located in 192 church Road, Northolt UB5 5AE, with easy access via public transport and parking available nearby. You can find detailed directions on our Contact/Home page.


16. What should I do if I need to cancel my appointment?

If you need to cancel or reschedule your appointment, please give us at least 48 hours' notice. Failure to do so may result in a cancellation fee for private patients.


17. What is the process for getting dental veneers?

Dental veneers are a cosmetic treatment used to enhance the appearance of your teeth. The process involves consultation, tooth preparation, and fitting of custom-made veneers, usually over two visits. Veneers are a popular option for achieving a brighter, more even smile.


18. How can I contact the dental surgery?

You can contact us via phone, email, or by filling out the contact form on our website. Our friendly team will be happy to assist with any queries or appointment bookings.


20. If I am late can I still be seen?

It becomes challenging for us to accommodate your appointment if more than half of your allocated time slot has passed. However, we will do our best to fit you in if our schedule permits. We may check with other clinicians to see if they can assist. Please note that arriving late may cause a domino effect, impacting other patients scheduled for the day. Depending on the treatment planned, you may need to reschedule your appointment.


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